Legal
Last updated: August 8, 2026
Industrial Process Equipment LLC ("IPE," "we," "us") respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices and rights you have. It is written to be clear rather than legalistic; if anything is unclear, contact us at [email protected].
This site is operated by Industrial Process Equipment LLC, a distributor of sanitary pumps and process equipment. Our mailing address is [Company mailing address]. For any privacy question or request, email [email protected].
When you contact us — through our quote and contact form, or by submitting your application in our Pump Selector tool — we collect the details you provide, typically your name, email address, company, phone number, and the specifics of your request. In the Pump Selector, this also includes the process details you enter about your application (such as the fluid, flow, solids, and hygiene needs) and the answers you select. Our forms are processed and delivered to us by Formspree.
With your consent, we use analytics tools that collect standard usage information: pages viewed, approximate (city-level) location derived from your IP address, device and browser type, referring links, and how you interact with the site. This is described in detail in our Cookie Policy. If you decline analytics in our cookie banner, these tools do not run.
Where the GDPR or UK GDPR applies, we rely on: your consent for analytics cookies and tools (you may withdraw it at any time via Cookie Settings); and our legitimate interests, or steps taken at your request prior to a contract, to respond to and follow up on inquiries you send us. You can ask us to stop contacting you at any time by emailing [email protected].
This site uses Google Analytics 4 (provided by Google) and Microsoft Clarity (provided by Microsoft) to understand site usage. These tools run only after you accept analytics cookies. For the specific cookies, their purposes, and how to change your choice, see our Cookie Policy.
We do not sell your personal information. We share it only with service providers that help us operate the site and respond to you, acting on our instructions:
These providers may process data in the United States and elsewhere. We may also disclose information if required by law.
We are based in the United States, and our providers may process your information there. If you are in the EEA or UK, transfers of your personal data to the US rely on appropriate safeguards where required, such as the providers' standard contractual clauses.
We keep the information you send through our forms, including Pump Selector submissions, for as long as needed to respond, to follow up on your inquiry, and for our ordinary business and customer records, after which we delete or anonymize it. If you ask us to stop contacting you, we will honor that. Analytics data is retained according to the settings in the analytics tools.
Depending on where you live (including under the GDPR/UK GDPR and certain US state laws), you may have the right to access, correct, delete, or receive a copy of your personal information, to object to or restrict certain processing, and to withdraw consent. EEA/UK visitors also have the right to lodge a complaint with their local data protection authority. To exercise any of these, email [email protected].
This site is intended for business audiences and is not directed to children, and we do not knowingly collect information from them.
We may update this policy from time to time. The "last updated" date above reflects the current version. Material changes will be posted on this page.
Questions or requests: [email protected] · 206-790-0775.